Degraded System Performance

Incident Report for GrowthZone

Postmortem

Starting at approximately 1:10 PM CDT system performance degradation was detected. Our team started to investigate the issue and mitigation steps were taken to restore system performance.

By 2:05 PM CDT system performance was stabilized. Investigation to the root cause was ongoing.

By end of business the root cause was identified, and work was started on a solution.

On 7/18 a hotfix was completed at approximately 3:30 to implement the solution.

Posted Jul 22, 2025 - 15:14 CDT

Resolved

Degraded system performance has been detected.
Posted Jul 17, 2025 - 13:10 CDT